Shipping policy

SHIPPING POLICY — OKStreetwear

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Estimated Delivery Times

Once processed, estimated delivery times are:

• Spain: 5–10 business days
• United States: 7–18 business days

These are estimates and may vary due to external factors such as high demand, weather conditions, carrier delays, or customs processing.

Carriers

Shipments are handled by trusted carriers including Correos, DHL, GLS, or equivalent logistics partners depending on the destination.

Shipping Cost

Shipping is free on all orders. No additional shipping costs are applied at checkout.

Order Tracking

All orders include tracking. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Customs & Import Taxes

For shipments to the United States, customs duties, import taxes, or other local fees may apply according to local regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Undelivered Packages

If your order has not arrived within the maximum estimated delivery timeframe, please contact us at contact@okstreetwear.com. We will investigate the shipment with the carrier. In the event of a confirmed loss, we will provide a replacement or a full refund.

Incorrect Address or Failed Delivery

OKStreetwear is not responsible for delays, failed deliveries, or returned shipments caused by incorrect shipping information provided by the customer. If a package is returned to sender, additional shipping charges may apply for re-delivery.

Contact

For any shipping enquiries, please contact us at:

Email: contact@okstreetwear.com
Phone: +34 611 59 33 11

Our support team responds within 24–48 business hours.